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Category: Management
Team Players Krista Acklen was the "golden girl" of a metropolitan government in a large midwestern city. The top graduate of a local high school, she studied in France and interned at Vogue in Paris before returning to the States for an MBA and a position with a top New York PR firm. She knew everyone, and chatting with or doing lunch with the ric...
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Category: Management
Caffeine and Crullers general manager Jane Sutton has a problem. Sales at two of C&C's bakery and coffee shops are off 15 percent in the past two months and she needs to find out what is going on. Director of operations Carrie Fishman thinks it is because of road construction. Human resources director Heather Carreau thinks it is because C&C's chie...
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Category: Management
The Power of Positive . . . Whatever Three years ago, with an Ivy-league MBA still hot in his hands, and brimming with youthful exuberance, Vincent Kirkland addressed the board of Lansing, Kirkland & Pershing advertising firm. "It has been a lifelong dream of mine to be a part of the firm started by my grandfather so many years ago. His guidance an...
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Category: Management
Caffeine and Crullers sales manager Jason Wong is ready to explode. He just can't take another meeting where everyone goes on and on and on and nothing gets done. The other managers seem to enjoy talking every single tiny issue to death, looking at every angle and then re-examining each one again and again. Why do they avoid taking action? It's no ...
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Category: Management
The Marshall Plan Marshall Gordon was recognized by associates and competitors as a man on a mission. One of four members of the design team for a large chair manufacturing corporation, Marshall's obsession with the creation of comfortable seating dated to a childhood back injury and a lifetime of pain. He recognized, more than most in the industry...