a
Explanation
As strategic managers have many followers, the focus of such roles should be on developing creative ideas regarding the firm. It helps promote the organization's values for the users of social media and grab attention by emphasizing the vision of the entity.

The slightest change in creativity may land the firm into problems such as the loss of brand image. So, a manager needs to handle the content in a vigilant manner.

Sample Response
The top-level management roles may need to have innovative minds to create interesting content on social networking sites as it helps to attract customers and clients.

b
Explanation
As firms are expanding businesses in other countries and outsourcing processes to technologically advanced countries, it is suggestible for managers to learn cross-cultural communication skills.

Cross-cultural business communications help to deal with global suppliers for business negotiations and exploit opportunities before the rivals attempt to do so.

Sample Response
The managers need to possess cross-cultural communication skills to negotiate better terms as it helps to build better rapport with clients and customers outside.

c
Explanation
The increasing work-life conflicts require the managers to possess certain skills to get the tasks completed effectively without impacting the work-life balance of the employees. Some of these skills may be:

Time management skill is required to prioritize the work that is urgent and most important. It is also required to fulfill certain nonwork responsibilities.
The managers also need to possess skills to develop flexible work schedules that can help them and the employees to give time to the families as well. Flexible work schedules help the employees to lessen work-life conflicts.
Sample Response
The managers may need to possess the following skills because of the rising demand of providing work-life balance to the employees:

Time management skills
Effective job design