How can a company successfully serve its external and internal customers?

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How can a company successfully serve its external and internal customers?

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How can a company successfully serve its external and internal customers?

Explanation & AnswerSolution by a verified expert

Explanation
The company's internal customers are the individuals that use the resources of the company and in turn serve the final customers using these resources. The internal customers of the company include employees. Satisfying these internal customers is very important for the company as satisfied employees, in turn, provide better and enhanced services to the final customers of the company. The company can provide them with a flexible working environment and better tools for working effectively.

The external customers of the company are the customers that ultimately consume the products or the services of the company. To satisfy these customers, the company has to first conduct the activity of customer profiling. This determines who the customers are, what are their demographics are, and this also includes determining the needs of the customers. The company can satisfy these external customers by improving the operations of the company and providing them with better customer service along with better treatment.

Sample Response
The company can satisfy the internal customers by providing them flexible working environment.

The company can satisfy external customers by providing them with better customer service.

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