Stevens-Henager could not contact the potential students from their own database. Are there ethical issues in this situation?

Stevens-Henager could not contact the potential students from their own database. Are there ethical issues in this situation?

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ID: 39639

Eagle Gate College hired an admission consultant from Stevens-Henager College (Janna Miller). Ms. Miller hired others from Stevens-Henager to join her at Eagle Gate. Those who came along to join Ms. Miller also brought along lists of potential students for recruiting purposes. Those lists of potential students are very valuable to for-prot colleges because of the need for new students. In addition, the information left behind at Stevens-Henager was altered so that the database of potential recruits could not be reached due to incorrect phone numbers and/or e-mails. Stevens-Henager could not contact the potential students from their own database. Are there ethical issues in this situation? Or is this just competition? [ Stevens-Henager College v. Eagle Gate College, 248 P.3d 1025 (Utah 2011).]

Answer and Explanation (1)

Ms. Miller's act was unethical and unlawful.
In this case, Ms. Miller has undoubtedly double-crossed both her employers. However, the intention of Eagle Gate College to hire an admission consultant from Stevens-Henager College is questionable. It cannot be considered as a fair business practice because those student databases were valuable to for-prot colleges. Trying to gain unauthorized access to the condential prospect student database of another institution by hiring their former sta is highly unethical. However, Ms. Miller has provided altered information of candidates to Eagle Gate College. The greed for money should be the real intention of the person who commits such fraudulent acts. Anyhow, the legal aspects of these acts solely rely on the contract terms between Ms. Miller and Stevens-Henager College. No guarantee is there that altering contact details will prevent Eagle Gate College from contacting those potential student candidates because the prospective students can be identied with their names and addresses. In such cases, it will lead to loss of business to Stevens-Henager College. The real issue is, it is almost impossible to evaluate the aftermath of such unethical business practices, and it is dicult to prove in court. Here, the damage has already been done to Stevens-Henager College.

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