Chicobino’s Pizza: Consider the following overview and high-level descriptions for this system and create/document the items listed under the deliverables section.
Software Product Overview:
For its chain of fast food outlets, Chicobino’s Pizza has recently installed a new online system to speed up deliveries and improve customer satisfaction. When a customer places an online order to have pizza delivered, the Order Taker/Salesman verifies the order and checks the customers phone number against a data store containing past orders. If the order is for a repeat customer, the system matches the number with the customer database and displays the customer record on the screen. For first-time customers, the order taker (salesman) verifies the customer’s name and address, and creates a record in the customer database.
The order taker (salesman) verifies the customer’s pizza order 15 minutes after the customer placed the order online. After 15 minutes from placing the order by the customer and the order is verified by the order taker, the system prints out three-part order on a printer located in the kitchen. The original is used by the chef to prepare the order. When the order is ready, the chef marks the other two copies completed and gives them to the delivery driver or the order taker to serve as delivery receipts for the driver and customer, respectively. At the same time that the order is printed, the order taker’s computer displays a city locator grid that is used to help dispatch the drivers.
Every restaurant location has a RestaurantManager, Customers, and Order Taker/Salesman, delivery drivers, chefs
The RestaurantManagercan Add/Delete different types of pizzas offered
The RestaurantManagercan Add/Delete Chicobino coupons
There are number of sports teams and each offers its own discount-coupons for its fans when buying pizza from Chicobino.
Public schools can register with Chicobino and offer flyers for students families, where a public school collects 2% of the cost for every pizza bought by the student’s family from Chicobino pizza
Chicobino retaurant offers the following types of pizzas:
Veggie pizza with the choice of toppings:
Meat pizza with the choice of meat
The customer can choose one of the following delivery options when ordering the pizza
Expedited delivery ($5 fee) – guaranteed delivery within 30 minutes
Free delivery – guaranteed delivery within 75 minutes
The customer can order any pizza online. However, there are a number of order options that the restaurant likes to offer its customers
Double order – Two orders, one at 100% the actual price and the 2nd order expires in a week at 50% the actual price (Basically, it is buy one pizza get the 2nd one half-price)
Triple order – Three orders, one at 100% the actual price , the 2nd order expires in a week at 50% the actual price, the 3nd order expires in a month at 50% the actual price (Basically, it is buy two pizzas get the 3rd one free)
The customer can place an order and check the status of an order; every order has a unique order number
The customer can cancel an order only within 10 minutes after placing the order
The customer can update (addition of new pizzas only) an order if the order hasn’t been loaded on the delivery truck yet
The customer can pay in cash on delivery, or credit card online
The customer has the choice to enroll (or cancel) and become VIP-Member in order to receive 10% discount for every pizza purchased for an annual fee of $100
The RestaurantManager and order takers can query the system to know the current location for every pizza delivery driver/truck designated for the restaurant location.
For certain addresses, delivery drivers can’t accept payment by cash on delivery
The restaurant manager and order takers can query the system to know the current number of pending orders on the waiting queue to be loaded into the delivery trucks when trucks are available (back from prior delivery)
Given the Chicobino’s pizza description listed above:
Create the Context Diagram
Create the Feature tree Diagram
List the user classes
Create the Use-Case Diagram
Create the BPMN diagram for the process flow of “The customer can update (addition of new pizzas only) an order if the order hasn’t been loaded on the delivery truck yet”