What recommendations would you make to Kaitlin to improve her mentoring effectiveness?

What recommendations would you make to Kaitlin to improve her mentoring effectiveness?

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December 6, 2021
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Kaitlin the New Mentor

Kaitlin is the sales manager at a lumber supply company, so successful in its geographic region that it employs 250 full-time workers and 50 part-time workers. In addition to selling lumber to builders, the company also makes steps, doors, deck material, and molding. Kurt, the CEO, asked Kaitlin if she would mentor Misty, a newly hired marketing researcher. Kurt explained to Kaitlin that the marketing research position is vital to the future of the company. He believes that the market for the company’s main product line is leveling off, and that a market researcher might be able to explore new markets and product expansion for the company.

Kaitlin said that she was eager to mentor Misty because she thinks that the new market researcher has considerable potential to help the company. Kaitlin said, “I’ve already begun mentoring Misty, and she seems receptive.” Three days later, Kaitlin met with Misty for the first mentoring session. The session included the following comments by Kaitlin:

“Misty, as your official mentor, I want you to do the following things. First, dress more professionally. It looks like you outfit yourself at stores for low-income people. I will recommend a few better stores for you in an e-mail. Second, I have a list of websites I want you to track every day. I have sent you an e-mail listing these sites because they are excellent for picking up marketing trends. Third, I want you to spend at least one day a week out in field speaking to new potential users of our products.”

Three weeks later, Kaitlin sent Misty a text message saying, “Report back to me immediately on your progress. Send me a summary of your website searches. Also, send me a few photos of any new office clothing you have bought.”

Later that day, Kaitlin sent Misty a brief text message that stated, “Remember to focus on your daily work tasks. Don’t be a dreamer.”

During lunch with Pete, the company information systems administrator, he asked Misty how she enjoyed being mentored by Kaitlin. Misty responded, “Did you say being mentored or being smothered?”

What recommendations would you make to Kaitlin to improve her mentoring effectiveness?

Answer and ExplanationSolution by a verified expert

Explanation
To be an effective mentor, Individual K can put some more effort into actions. Some of the recommendations can be explained as:

Being a new employee, Individual M has no idea about how to accomplish things effectively. Individual K can be an effective mentor by making Individual M understand every aspect of the task and other duties that need to be undertaken effectively. Individual K can carefully listen to what Individual M has to say and patiently provides answers for all the queries of Individual M.
Individual M may be expecting emotional support from Individual K. Individual K can provide emotional support by explaining the situations encountered by Individual K when that person was a new employee year back. This enhances trust between Individual K and Individual M and can prove Individual K to be an effective mentor altogether.
Sample Response
Some of the suggestions that could be provided to Individual K are to enhance the effectiveness of being a good mentor are:

Understanding and listening to what Individual M has to say
Providing emotional support to Individual M

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